Privacy Policy
Introduction
As Part Of Our Daily Business Operations We Need To Collect Personal Information From Our Clients And Prospective Clients In Order To Provide Them With Our Products And Services And Ensure That We Can Meet Their Needs When Providing These Products And Services As Well As When Providing Them With The Respective Information.
Your Privacy Is Of Utmost Importance To Us And It Is Our Policy To Safeguard And Respect The Confidentiality Of Information And The Privacy Of Individuals. This Privacy Policy Sets Out How Trust LabFX Limited (the “Company” Or “Trust LabFX”) Collects, Uses And Manages Your Personal Information We Receive By You Or A Third Party In Connection With Our Provision Of Services To You Or Which We Collect From Your Use Of Our Services And/or Our Website (i.e., Www.investbetterfx.com) And/or Any Other Related Websites And Applications Including, Among Others, The Company’s Members Area. The Privacy Policy Also Informs You Of Your Rights With Respect To The Processing Of Your Personal Information.
Our Privacy Policy Is Reviewed Regularly To Ensure That Any New Obligations And Technologies, Changes To Our Business Operations And Practices Are Taken Into Consideration, As Well As That It Remains Abreast Of The Changing Regulatory Environment. Any Personal Information We Hold Will Be Governed By Our Most Recent Privacy Policy.
Please Note That If You Are An Existing And/or Former Employee Of The Company, A Job Applicant, A Contractor To The Company Or A Third Party Service Provider, Your Personal Information Will Be Used In Connection With Your Employment Contract, Or Your Contractual Relationship.
This Privacy Policy Applies To The Processing Activities Performed By Trust LabFX To The Personal Data Of Its Clients/potential Clients, Website Visitors And Employees. This Privacy Policy Does Not Apply To Websites Operated By Any Other Organisations And/or Other Third Parties.
Who We Are
Trust LabFX Is Licenced And Regulated By The Financial Services Commission (“FSC”) Under License Number 000261/4, With Its Registered Office At Suite 101, 63 Eve Street, Belize City, Belize.
Trust LabFXIs Part Of The Trust LabFX Group. Each Entity Of The Trust LabFX Group Has Its Own Separate Privacy Policy. Such Entities Operate Their Own Websites And As Such, If You Are Interested In Learning About How Such Entities Process Your Personal Data, Please Refer To Their Corresponding Privacy Statements Which May Be Found On Their Specific Websites.
Safeguarding The Confidentiality Of Your Personal Information And Protecting Your Privacy
The Company Respects The Privacy Of Any Users Who Accesses Its Website(s), And It Is Therefore Committed To Taking All Reasonable Steps To Safeguard Any Existing Or Prospective Clients, Applicants And Website Visitors.
The Company Keeps Any Clients’/potential Clients’ Personal Data In Accordance With The Applicable Data Protection Laws And Regulations.
We Have The Necessary And Appropriate Technical And Organisational Measures And Procedures In Place To Ensure That Your Information Remains Secured At All Times. We Regularly Train And Raise Awareness To All Of Our Employees On The Importance Of Maintaining, Safeguarding And Respecting Your Personal Information And Privacy. We Regard Breaches Of Individuals’ Privacy Very Seriously And Will Impose Appropriate Disciplinary Measures, Including Dismissal Where Necessary. The Personal Information You Provide Us With When Registering As A User Of The Company’s Site(s) And/or Of Its Services Is Classified As Registered Information, Which Is Protected In Several Different Ways. You Can Access Your Registered Information After Logging In To The Members Area By Entering A Username And A Password That You Select. It Is Your Responsibility To Make Sure That Your Password Is Only Known To You And Not Disclosed To Anyone Else. Registered Information Is Securely Stored In A Safe Location And Only Authorised Personnel Have Access To It Via A Username And A Password. All Personal Information Is Transferred To The Company Over A Secure 128-bit SSL Connection And Thus All Necessary Measures Are Taken To Prevent Unauthorised Parties From Viewing Any Such Information. Personal Information Provided To The Company That Does Not Classify As Registered Information Is Also Kept In A Safe Place And Accessible By Authorised Personnel Only Via A Username And A Password.
Transmission Of Information Via The Internet Is Not Always Completely Secure But The Company Endeavors To Protect Your Personal Data By Taking Serious Precautions. Once We Have Received Your Information, We Will Apply Procedures And Security Features To Try To Prevent Unauthorised Access.
What Personal Information Do We Collect
In Order To Open An Account With Us, You Must First Complete And Submit An Application Form To Us By Completing The Required Information. By Completing This Application Form, You Are Requested To Disclose Personal Information In Order To Enable The Company To Assess Your Application And Comply With The Relevant Rules And Regulations. The Information You Provide May Also Be Used By The Company To Inform You Regarding Its Services.
The Information That We May Collect From You Includes The Following:
full Name, Residential Address And Contact Details (e.g., Email Address, Telephone Number, Fax Etc.);
date Of Birth, Place Of Birth, Gender, Citizenship;
trading Account Balances, Trading Activity, Your Inquiries And Our Responses;
information On Whether You Hold A Prominent Public Function (PEPs);
profession And Employment Details;
authentication Data (e.g., Signature)
location Data;
trading Performance, Knowledge And Experience;
verification Information, Which Includes Information Necessary To Verify Your Identity Such As A Passport Or Driver’s License (examples Also Include Background Information We Receive About You From Public Records Or From Other Entities Not Affiliated With Us); Furthermore, We May Collect Other Identifiable Information Such As Identification Numbers And/or Passport/Tax Registration Numbers;
any Other Information Customarily Used To Identify You And About Your Trading Experience Which Is Relevant To Us Providing Our Services To You;
activity And Movement On The Website.
Changes In This Privacy Policy
Our Privacy Policy Is Reviewed From Time To Time To Take Into Account New Laws And Technologies, Changes To Our Operations And Practices, And To Ensure That It Remains Appropriate To The Changing Environment.
If We Decide To Change Our Privacy Policy, We Will Post Those Changes To This Privacy Policy And Other Places We Deem Appropriate So That You Are Aware Of What Information We Collect, How We Use It, And Under What Circumstances, If Any, We Disclose It.
If You Have A Complaint
If You Have A Concern About Any Aspect Of Our Privacy Practices, You Can Submit A Complaint. This Will Be Acted Upon Promptly. To Make A Complaint, Please Contact Us Via Email